FAQ's

Are your books new or second-hand?

It's a mixture! Most of the books have been read and loved before but, if not new, are in a like new condition. 

Most of our books (except the classics) have been published within the last couple of years. I'm an avid reader so a lot of them will have been published within the last few months!

Can I choose the books that go into my Boxx?

No, that’s all part of the service we offer. You pick the genre most suited to you or the recipient and we’ll do the rest. You are able to send us a note with your order letting us know some of the books/authors/tropes you or the recipient have loved so that we can base our book selection on this though.

 

What if I/the recipient already own the book received?

We hope this doesn't happen but, let's be honest, it's going to happen from time to time! Firstly, we’d always suggest to re-read the book. You can pick up on so much more when reading a book again!

 However, if you would like a book swap then please get in touch with us at hello@forgetmenotboxx.com as soon as possible.

  

WHAT ABOUT DELIVERY?

We currently only deliver to the UK. We hope to open up orders internationally once we can find the most cost effective way of doing so. 

All orders are sent through tracked courier service. This usually delivers 2-3 days from dispatch and you will be provided with your tracking number so you can see when your treat is being delivered.

We usually dispatch our items within 1-2 days to give us enough time to select the right book for you and create your Boxx.

There is an express option for delivery which will be delivered the next working day after dispatch.

 

If you have a question not answered here then please feel free to send us a message anytime using the contact us page and we'll get back to you as soon as possible.